Tri-City Medical Center has served San Diego County’s coastal communities of Carlsbad, Oceanside and Vista, as well as the surrounding region for more than 60 years and is one of the largest employers in North San Diego County. Tri-City is administered by the Tri-City Healthcare District, a California Hospital District. As a full-service acute care public hospital with over 500 physicians practicing in over 60 specialties, Tri-City is vital to the well-being of our community and serves as a healthcare safety net for many of our citizens. The hospital has received a Gold Seal of Approval® from the Joint Commission showcasing a commitment to safe and effective patient care for the residents of the community. 

Tri-City Medical Center prides itself on being the home to leading orthopedic, spine and cardiovascular health services while also specializing in world-class robotic surgery, cancer and emergency care. Tri-City’s Emergency Department is there for your loved ones in their time of need and is highly regarded for our heart attack and stroke treatment programs. When minutes matter Tri-City is your source for quality compassionate care close to home. Tri-City partners with over 90 local non-profit and community organizations as part of our COASTAL Commitment initiative. Together we are helping tackle some of our communities’ pressing health and social needs.

Position Summary:

The Massage Therapist is responsible for following supervisor’s instructions involving patient care, organization and clean-up of treatment areas, and office duties, as needed

Major Position Responsibilities:

The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.

• Maintains a safe, clean working environment, including unit based safety and infection control requirements.
• Provides professional therapeutic massage services
• Maintain treatment records
• Confers with the patient/client regarding their massage needs.
• Assists patients, as needed, to and from treatment areas
• Promotes excellent personal relations and communication with all members of the clinic staff
• Assists with the treatment as directed by the Physical Therapist and as allowed in the State Practice Act
• Prioritizes work activities based on clinic demands to complete assignments within designated timeframes with little to no supervision
• Communicates with superior and other health care interdisciplinary team members regarding patient’s response to treatment
• Keeps treatment areas clean and organized
• Files charts, helps with copying and printing home exercise programs and provides other office support, as needed
• Attends departmental, and other meetings as requested
• Maintains confidentiality of patient information
• Follows clinical policies and procedures
• Maintains adequate supply inventory and organizes treatment area
• Cleans equipment, changes linens where applicable between patients
• Operating Washer Dryer and folding linen
• Answers telephones, takes messages and assists with patients at the front desk
• Demonstrates effective communication methods, either written, verbal, non-verbal or electronic
• Follows up with front office related issues using the appropriate chain of command.  Has a positive influence on others.
• Listens to and acknowledges the concerns of patients and co-workers.  Communicates effectively with patients and co-workers, exchanging information and opinions constructively.  Treats all patients with respect.
• Is punctual for shift.  Fills out timecard correctly, obtaining authorization for overtime and schedule changes from supervisor.  Observes policies regarding break/meals, time off and calling in sick
• Demonstrates behavior that protects the safety of self/others and of the physical plant and equipment. Follows policy when accidents occur
• Acknowledges patients immediately when they approach the desk.  Makes frequent contact with waiting patients.  Demonstrates willingness and ability to go the “extra mile” in meeting customer needs.  Represents the clinic professionally
• Performs Miscellaneous job related duties as assigned
• Collects copays, schedules/reschedules patients and makes appointment reminder phone calls
• Makes every attempt to reduce expense & maximizes productive & revenue

Qualifications:

• Prior anatomy or physiology coursework, preferred.
• Prefer at least 6 months experience in the medical or physical therapy field, required.
• Completion of on-the-job orientation and training program as a Massage Therapist, required.
• Working knowledge of Microsoft Office.
• Knowledge of medical terminology desirable.

Education: 

• High school diploma or GED, required.

Licenses:

• Valid state massage license, required.

Certifications:

• Current BLS certification, required upon hire; American Heart Association Healthcare Provider.

Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work. 

*Salary/Hourly wage range for this position is posted.  Actual pay will be determined based on verified experience as well as internal equity.

TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.