Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.

Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.

Position Summary:

Transports patients and significant others to and from Tri-City Medical Center and/or other District facilities as requested by the Dispatcher or Supervisor.  Prepares route for pick-up and deliveries from schedule. Maintains vehicle records and assists in preparation of statistics for the Supervisor or Director.  Performs related and Marketing duties when assigned by the Dispatcher, Supervisor or Director. Supervises no other employee.

Major Position Responsibilities:

The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.

• Maintains a safe, clean working environment, including unit based safety and infection control requirements.
• Completes patient transportation schedule and prepares appropriate route prior to leaving Tri-City Medical Center.
• Assists patients and other passengers in entering and exiting the vehicle.
• Ensures the securing of vehicle doors, wheelchair and passenger belts prior to any departure.
• Transports passengers to and from the Medical Center in a safe manner, obeying all highway laws.
• Prepares incident reports as necessary.
• Assists the Dispatcher, Supervisor or Director, as necessary, arranging for alternative transportation, statistics, confirming and follow-up with patients, and with other Marketing activities. Acts as a primary dispatcher, when needed. Prepares daily driver hour reports to Director of Behavioral Health services.
• Keeps accurate maintenance records to maintain the appropriate working condition of the vehicle.
• Serving patients lunch, unpacking supplies, and checking the content of the refrigerators.
• Provides errand service for the Medical Center when time permits.

Qualifications:

• Must have 2-3 years related experience in a health care or in a paratransit environment.
• Excellent driving record (minimum two years without violation) required.
• Knowledge of proper body mechanics when assisting patients is required.
• The ability to prioritize is preferred.
• Good human relations skills to positively interact with patients, significant others, and co-workers, maintaining confidentiality as appropriate are essential.
• The ability to respond promptly to requests, problems and questions in a clear and accurate manner preferred.
• Basic knowledge of common medical procedures an asset.
• Ability to use a calculator and compute figures accurately and efficiently.
• Ability to walk on varying surfaces, varying distances and sustained durations.
• Must possess the ability to sit in a van seat and drive for extended lengths of time.
• Must possess the ability to perform necessary bending and squatting when securing wheelchairs and seat belts.

Education:

• High school diploma or GED, required.

Licenses:

• Minimum of CA Class B License with a passenger endorsement and current medical certificate, required.

Certification:

• Current BLS required upon hire; American Heart Association Healthcare Provider.

Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.

*Salary/Hourly Wage range based on experience.

To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)

TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.