Tri-City Medical Center

  • DONOR DATABASE & RELATIONS ADMINISTRATOR

    Posted Date 2 weeks ago(1/3/2019 4:07 PM)
    ID
    2019-7441
    FTE Status
    Full-Time 1.0
    Shift
    Day
    Cost Center/Dept
    8615 - Marketing
    Work Schedule
    Varies
  • Overview

    Position Summary:

    Primary responsibilities are for expert administration of the donor database and growing an effective giving program. Oversee multiple direct mailing projects, data integrity, statistical reporting and analysis, mailing list, donor/prospect research; and relationship administration, including program development, donor cultivation and stewardship.

     

    Major Position Responsibilities:

    • Donor Database Administrator
      • Oversight, and maintenance of Blackbaud’s Raiser’s Edge fundraising software and database.
      • Maintain accuracy of all data and help create, customize, and produce accurate reports that will enhance strategic planning for Foundation campaigns on a regular basis.
      • Clean and correct data daily that includes change of address, emails, community placement, deceased records, birthdates, new donor information, and conduct donor research as time allows.
      • Assist Accounting in tracking and reporting gift receipt information, gift pledges and prepare pledge reminders.
      • Prepare revisions of acknowledgement letters on an ongoing basis to reflect the life and vibrancy of the institution.
      • Responsible for the overall quality control of Raiser’s Edge data and the institutional communication it generates.
      • Daily communication with Accounting to support and ensure all mutual duties/goals are met.
      • Provide support to staff by assisting with creating reports and mailing lists, developing and implementing policies and procedures as appropriate to position.
    • Donor Relations
      • Develop creative connections between and among the community, events, programs, and their associated circles.
      • Discover donor companies’ corporate social responsibility and/or workplace giving objectives, identify opportunities that align with the Foundation’s goals, and work with staff to create engagement initiatives and opportunities.
      • Generate gift acknowledgements in a timely manner, processing all gifts within 48 hours of receipt.
      • Administer communications with past donors.
      • Assist with writing and distribution of donor-related emails and news release for employee giving program.
      • Support presentation on the history, mission, and current status of the Foundation at meetings and seminars.
      • Assist with the Foundation’s programs to recognize the contributions of donors to the organization.
      • Strategically secure funds through corporate sponsorships, events, and projects for community impact initiatives.
    • Work collaboratively with Tri-City Hospital District in the development of our mutual mission.
    • Work with volunteers, board members, community leaders, and employees.
    • Participate and assist with Foundation-related community forums, events, and activities.
    • Completes all other appropriate duties as assigned.

     

    Safety and Infection Control Responsibilities

    • Responsible to maintain a safe and clean work environment, including unit based specific safety and infection control requirements

    Qualifications: ESSENTIAL COMPETENCIES, KNOWLEDGE, & EXPERIENCE

    • A minimum of three (3) years’ experience in program administration and project administration, required.
    • A minimum of three (3) years’ experience in a customer service related discipline, required.
    • Experience in a not-for-profit, required.
    • Fluency in Raiser’s Edge program, preferred.
    • Proven track record of effective database administration, required.
    • Outstanding attention to detail and accuracy and efficient time management, required.
    • Ability to report regularly and efficiently to the Foundation Development Team, required.
    • Must be able to work as part of a team and manage multiple tasks and details, required.
    • Must be capable of working with sensitive information with complete confidentiality, required.
    • Excellent communication skills (both written and verbal), required.
    • Advanced computer skills required.
    • Working knowledge of MS Office (Word, Excel, and PowerPoint), required.
    • Must be knowledgeable in regard to special event planning, required.
    • Project management skills, required.
    • Must be knowledgeable in regard to direct mail production and mailing, required.
    • Ability to work with volunteers, board members, community leaders and employees, required.
    • Healthcare experience preferred. 

    Education:

    • Bachelor’s degree from an accredited university, preferred.

     

    Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.

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