Tri-City Medical Center

Job Listings


Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 4 of 11

Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: This job ensures effective collection of all medical solid waste and trash throughout the facility as well as collection and distribution of linen and floor care maintenance.  This position is also required to perform all duties of an Environmental Services Aid including housekeeping and janitorial duties to in patient care, administrative offices, and public areas.   Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Responsible to safely move heavy equipment, bins, receptacles. - Environmental Services Support Aide (Lift-Floor-Trash-Linen) Responsibilities: - Collect bio waste and trash throughout the facility.  Dispose of in proper receptacles. - Collect and distribute linen. - Maintain and clean floors according to organizational standards and following assigned schedule. - Move and relocate patient beds. - Move furniture, boxes, desks, supplies, and other equipment as assigned.  - Environmental Services Aide Responsibilities: - Clean and maintain assigned areas according to TCMC standards. - Maintain a safe environment at all time.  This includes the proper use of wet floor signs. - Use appropriate protective equipment while performing duties.  This includes proper hand washing and hand sanitizing.  - Understand the role and responsibility of the position in the event of a disaster. - Clean discharge/occupied rooms according to the departmental training checklist. - Maintain professional and courteous customer service at all times. - Maintain current status with all hospital requirements (Annual TB Skin Test,  Fit Testing, Net Learning, other requirements). Qualifications: - Ability to push and pull a minimum of 750 lbs., required. - Ability to lift and move a minimum of 75 lbs., required.  - Ability to understand proper floor care, required. - Ability to understand trash collection and proper trash disposal, required. - Ability to understand linen collection and proper linen distribution, required. - Ability to understand proper lifting and moving heavy objects, required. - Ability to work with and properly handle cleaning solutions and chemicals, required.  - Ability to complete on-the-job training, including the proper operational procedures for the cleaning equipment and tools, and must demonstrate knowledge of health and sanitation standards, required.  - Minimum of 1 year previous housekeeping / janitorial experience, preferred.  - Ability to read and understand written instructions and labels in English, required.  - Ability to communicate with supervisors, health care staff and environmental service employees, required. - Experience with stripping, waxing, buffing, of surgery/operating room floors according to AORN and Practice Guidelines for Healthcare Environmental Cleaning standards, required (Surgical Services only) - Experience with floor scrubber/buffing equipment, required (Surgical Services only) - Knowledge of cleaning agents, equipment, and soil removal in an operating room environment, required (Surgical Services only) Education:  - High school diploma or GED, preferred.  Licenses: - Current CA driver’s license (Eve shift only) within 6 months of hire or transfer, required.   Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.
ID
2021-10280
FTE Status
PD .2
Shift
Noc
Work Schedule
11p-7:30am
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: The Exercise Physiologist (EP) is a professional caregiver who performs patient assessment, and develops, implements, and evaluates effectiveness of an exercise prescription for patients.  The EP provides education to patients, families, and caregivers regarding risk factor modification, lifestyle changes, nutrition guidelines, stress management, medication understanding and compliance, and exercise guidelines.  The EP may assist in the supervision of student interns and volunteers, as needed by the department.  The EP works with other staff members to deliver safe, goal-oriented exercise sessions, teaches strength training classes, leads chair yoga and meditation classes, and other clinical activities of the program.  The EP provides services in a manner consistent with TCMC’s mission and values, and demonstrates awareness and sensitivity to patients’/caregivers’ rights, as identified within the institution.   Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Develop patient exercise prescription and parameters based on clinical information and assessment - ECG monitoring and interpretation. - Educates patients and significant others regarding exercise theories and guidelines, nutrition guidelines, healthful lifestyle changes, stress management, and risk factor modification. - Oversees exercise sessions and adapts exercise prescription appropriately. - Assists with patient enrollment, billing, attendance, discharge planning, communication with other healthcare professionals, and outcome measures. - Assists with adherence of AACVPR certification guidelines and re-certification process. - Teaches group strength training, yoga, and meditation classes to all levels of participants in program.  Qualifications: - Tele monitoring experience/rhythm recognition experience, preferred (Proficiency required within 1 year). - Certification, experience, or training equivalent in group exercise, personal training, and/or lifestyle and wellness coaching, preferred. - Experience in exercise program planning, supervision, and counseling, required. - ECG monitoring experience/rhythm recognition, preferred (proficiency required within one year). Education: - Bachelor’s degree from an accredited university in Exercise Science, Exercise Physiology, or related field, required. - Master’s degree, preferred. Certification: - Current BLS, required. - Current ACSM - Exercise Specialist certification, preferred. - Current ACLS certification, required within 6 months of hire.    Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)** TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.
ID
2022-10450
FTE Status
PD .2
Shift
Day
Work Schedule
7-330
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: Assists the Director, Manager, and Supervisors of Engineering with daily operations of the department.  Maintains all records, reports and files for the department. Has knowledge of all departmental polices and procedures. Administrates the TAMIS work order system, and other clerical duties necessary to the function of the department.        Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Assist with management of Preventive Maintenance protocols and program to ensure CMS (Centers for Medicare & Medical Services) compliance. - Assist with all of the aspects of Construction Projects. Including OSHPD (Office of Statewide Health Planning & Development) applications & inspections, public bidding, and preparing RFPs (Request for Proposal). - Answer and route phone calls for Department’s main line. - Manage the invoice process by receiving, assigning cost centers, processing and submitting invoices to accounting. Verify compliance with prevailing wages for all invoices over $1,000.00. - Update budget tracking logs under the direction of Facilities Director. - Manage and organize the electronic and hard copy filing process for the entire Department, including the Construction, Building and Plant areas. - Manage Facility Director’s calendar, Create Meeting Minutes and run reports as requested by the Director. - Verification of Compliance with Prevailing Wages when invoices are submitted and collaboration with vendors to ensure compliance. - Assist in dealing with Construction issues and finding solutions.   Qualifications: - Minimum three (3) years hospital experience, required. - At least two (2) years of OSHPD experience, required. - Knowledge of Public Work’s Law, required. - Minimum two (2) years Joint Commission/CMS experience, required. - Minimum of five (5) years progressive administrative assistant experience, required. - Excellent communication skills (both verbal and written), required. - Ability to record and produce accurate minutes, required.  - Ability to maintain highly confidential information, required.  - Ability to organize & prioritize a heavy workload with competing priorities, required.  - Proficient in MS Word and PowerPoint, required.  - Intermediate in MS Excel, required.  Education: - High school diploma or GED, required. - Bachelor’s Degree from an accredited university, preferred. Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability
ID
2022-10458
FTE Status
Full-Time 1.0
Shift
Day
Work Schedule
Monday thru Friday
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: Provides financial counseling to patients and families in accordance with the facility’s policies. Assists patients/families with financial arrangements, including financial assistance, for qualified patients, from outside agencies.     Major Position Responsibilities: - Verifies patient’s eligibility and benefits with health plans and/or medical group for all in-patient and observation accounts. Re-verifies insurance benefits for all patients who remain in-house after thirty (30) days from admit and every thirty (30) days until discharge. - Verifies that all inpatient accounts have the proper authorization, TAR’s, pre-certification and referral numbers in accordance with payer guidelines. - Follows up with the utilization department when an authorization needs to have additional days or the need for continuation. - Calculates the patient’s estimated responsibility using the insurance benefits and hospital contracts. - Performs bedside visits to explain the estimated amount due and collects from patient or establishes a payment plan for estimated outstanding balance. Assists patients with referrals and completion of forms. - Verifies eligibility on all Medi-Cal programs, County Medical Services (CMS) and CCS on inpatient admissions with-in one (1) day of business day of admission. Treatment Authorization Request (TAR) is necessary for Medi-Cal patients and works with the field office nurse to resolve account. Updates information necessary for discharge. - Serves as a resource for hospital staff for answering Admitting-related questions. Will quickly educate and update the Admitting staff with information concerning changes/deviations to all applicable insurance programs. - Correctly receipts payments and posts entries to the Cash Receipt Journal. - Updates and maintains HRIF accounts. - Interviews all cash accounts bedside for: Insurance coverage, ability to pay or if account needs to be referred and to outside agency for Government Program Assistance. The Financial Counselor may assist patients fill out forms for County and/or government programs. Patients with the ability to pay will be provided with an estimate and requested that full payment be made at the time of discharge. Any patient not able to pay in full will be provided with a payment plan. - Reviews daily, all inpatient accounts requiring additional information and follows up until the patient is discharged. - Will monitor patients with LOS greater than 7 days and accounts greater than 100k and note the system. Will provide information to supervisor on a weekly basis of the current benefits, outstanding amount owed by patient, and any possible issues with Authorization for the stay. - Verify and correct all patient demographic and insurance data elements in Millenium and Quardramed systems to ensure a clear cross flow of information and to facilitate processing of payments. - Obtain signatures on all forms necessary. - Other duties as assigned by management. - Department cross training for coverage of patient care. - Takes personal initiative to bring forward process/performance improvements as identified. - Performs special assigned duties to meet the needs of the department. Safety and Infection Control Responsibilities Responsible to maintain a safe and clean work environment, including unit based specific safety and infection control requirements.   Qualifications: ESSENTIAL COMPETENCIES, KNOWLEDGE, & EXPERIENCE - Minimum of 3 years healthcare insurance experience. - Knowledge of PPO, HMO, Medicare, Medi-Cal and other government agencies, required. - Miniumum2 years of medical office/hospital insurance experience, required. - 1-year data entry/CRT/PC experience, required. - 1 year demonstrated working knowledge of medical terminology, required.  - Bilingual, required. - Excellent oral and written communication skills, required. - Intermediate skills in Microsoft Word, Excel and Microsoft Outlook, required.  - Excellent human relations’ skills including listening, conflict resolution, required. - Must have ability to demonstrate flexibility in response to unexpected change in work volume and hospital staffing needs. - Process oriented skills with ability to handle multiple projects simultaneously by prioritizing responsibilities and meeting deadlines, required. - Ability to ensure the confidentiality and rights of patients and the confidentiality of hospital and departmental documents, required. - Must understand the various patient payment agreements, required.                                    Education: - High school graduate or GED, required.   Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.  
ID
2021-9973
FTE Status
Full-Time 1.0
Shift
Day
Work Schedule
Rotating weekends 9:00am-5:30pm
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: The front desk/check out Provides patients and guests with a positive in-person impression.  Works with the practice patients, clinical teams, and business offices on accurately checking in, collecting ID and Insurance Cards, signatures and copay/deductible, balances for the physician, MRI or Physical Therapy visit.  The front desk ensures timely patient flow into the back office, reports any delays to the patients and/or physician teams.  The front desk/check out will ensure that patient satisfaction goals are met or exceeded.     Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Registration - Accurately ensures that all visit paperwork is ready at time of visit - Verifies, collects and scans patient ID card, insurance ID card into PM/EHR system - Collects and scans any needed signatures on financial, HIPAA and arbitration forms - Collects co-pay, coinsurance, deductible or balances due - Updates all patient demographic information into the Practice Management system - Enters all required MACRA  measurements onto EHR at the time of arrival - Scans front office documents into EHR system and catalogs to patients chart - Schedules follow up appointments as necessary - Schedules new patient appointments, walk-ins or as needed - Coordinates patient pick-up with preferred facilities - Customer Service - Uses a friendly voice, speaks clearly and understandably - Provides information needed for patient visit including directions to the appointment location/s - Strives for maximum patient satisfaction and mentioning on Patient Satisfaction Reports - Uses effective communication techniques to engage the patient and welcome them into the practice - End of Day - Balances physical cash, check and credit collections - Balances against PM reports - Turns money into Billing Office at the end of each day - Cross Function - Works in collaboration with registration, telephone and clinical personnel - During times of high volume or absenteeism, Receptionist may be asked to provide cross coverage for check-in or check-out - May assist patient with forms completion in person - Practice Requirements - Ensures that patient confidentiality is always protected, both audible and visible - HIPAA Notice of Privacy Practices is on display and given to all new patients and then every three years - Ensure compliance with all medical practice regulations, such as, but not limited to; HIPAA and OSHA - Performs additional duties as assigned Qualifications: - Experience with Insurance (HMO, PPO). - Front Desk experience. - Minimum of 1 year of experience in health care. - Understands insurance verification for new and current patients. - Strong background in customer service. - Is competent in the areas of leadership, teamwork and cooperation. - Demonstrates strong ethics and a high level of personal and professional integrity. - An effective communicator at all levels in the organization, with strong oral, written and persuasive skills. - Bilingual, preferred.   Education:  - High school diploma or GED, required.   Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.
ID
2021-10330
FTE Status
Full-Time 1.0
Shift
Day
Work Schedule
8:30am -5:00pm
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: The front desk/check out Provides patients and guests with a positive in-person impression.  Works with the practice patients, clinical teams, and business offices on accurately checking in, collecting ID and Insurance Cards, signatures and copay/deductible, balances for the physician, MRI or Physical Therapy visit.  The front desk ensures timely patient flow into the back office, reports any delays to the patients and/or physician teams.  The front desk/check out will ensure that patient satisfaction goals are met or exceeded.     Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Registration - Accurately ensures that all visit paperwork is ready at time of visit - Verifies, collects and scans patient ID card, insurance ID card into PM/EHR system - Collects and scans any needed signatures on financial, HIPAA and arbitration forms - Collects co-pay, coinsurance, deductible or balances due - Updates all patient demographic information into the Practice Management system - Enters all required MACRA  measurements onto EHR at the time of arrival - Scans front office documents into EHR system and catalogs to patients chart - Schedules follow up appointments as necessary - Schedules new patient appointments, walk-ins or as needed - Coordinates patient pick-up with preferred facilities - Customer Service - Uses a friendly voice, speaks clearly and understandably - Provides information needed for patient visit including directions to the appointment location/s - Strives for maximum patient satisfaction and mentioning on Patient Satisfaction Reports - Uses effective communication techniques to engage the patient and welcome them into the practice - End of Day - Balances physical cash, check and credit collections - Balances against PM reports - Turns money into Billing Office at the end of each day - Cross Function - Works in collaboration with registration, telephone and clinical personnel - During times of high volume or absenteeism, Receptionist may be asked to provide cross coverage for check-in or check-out - May assist patient with forms completion in person - Practice Requirements - Ensures that patient confidentiality is always protected, both audible and visible - HIPAA Notice of Privacy Practices is on display and given to all new patients and then every three years - Ensure compliance with all medical practice regulations, such as, but not limited to; HIPAA and OSHA - Performs additional duties as assigned Qualifications: - Experience with Insurance (HMO, PPO). - Front Desk experience. - Minimum of 1 year of experience in health care. - Understands insurance verification for new and current patients. - Strong background in customer service. - Is competent in the areas of leadership, teamwork and cooperation. - Demonstrates strong ethics and a high level of personal and professional integrity. - An effective communicator at all levels in the organization, with strong oral, written and persuasive skills. - Bilingual, preferred.   Education:  - High school diploma or GED, required.   Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.  
ID
2021-10304
FTE Status
Full-Time 1.0
Shift
Day
Work Schedule
8:30Am-5pm
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: The front desk/check out Provides patients and guests with a positive in-person impression.  Works with the practice patients, clinical teams, and business offices on accurately checking in, collecting ID and Insurance Cards, signatures and copay/deductible, balances for the physician, MRI or Physical Therapy visit.  The front desk ensures timely patient flow into the back office, reports any delays to the patients and/or physician teams.  The front desk/check out will ensure that patient satisfaction goals are met or exceeded.     Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Registration - Accurately ensures that all visit paperwork is ready at time of visit - Verifies, collects and scans patient ID card, insurance ID card into PM/EHR system - Collects and scans any needed signatures on financial, HIPAA and arbitration forms - Collects co-pay, coinsurance, deductible or balances due - Updates all patient demographic information into the Practice Management system - Enters all required MACRA  measurements onto EHR at the time of arrival - Scans front office documents into EHR system and catalogs to patients chart - Schedules follow up appointments as necessary - Schedules new patient appointments, walk-ins or as needed - Coordinates patient pick-up with preferred facilities - Customer Service - Uses a friendly voice, speaks clearly and understandably - Provides information needed for patient visit including directions to the appointment location/s - Strives for maximum patient satisfaction and mentioning on Patient Satisfaction Reports - Uses effective communication techniques to engage the patient and welcome them into the practice - End of Day - Balances physical cash, check and credit collections - Balances against PM reports - Turns money into Billing Office at the end of each day - Cross Function - Works in collaboration with registration, telephone and clinical personnel - During times of high volume or absenteeism, Receptionist may be asked to provide cross coverage for check-in or check-out - May assist patient with forms completion in person - Practice Requirements - Ensures that patient confidentiality is always protected, both audible and visible - HIPAA Notice of Privacy Practices is on display and given to all new patients and then every three years - Ensure compliance with all medical practice regulations, such as, but not limited to; HIPAA and OSHA - Performs additional duties as assigned Qualifications: - Experience with Insurance (HMO, PPO). - Front Desk experience. - Minimum of 1 year of experience in health care. - Understands insurance verification for new and current patients. - Strong background in customer service. - Is competent in the areas of leadership, teamwork and cooperation. - Demonstrates strong ethics and a high level of personal and professional integrity. - An effective communicator at all levels in the organization, with strong oral, written and persuasive skills. - Bilingual, preferred.   Education:  - High school diploma or GED, required.   Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.  
ID
2021-10135
FTE Status
Full-Time 1.0
Shift
Day
Work Schedule
830a-5p
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: The front desk/check out Provides patients and guests with a positive in-person impression.  Works with the practice patients, clinical teams, and business offices on accurately checking in, collecting ID and Insurance Cards, signatures and copay/deductible, balances for the physician, MRI or Physical Therapy visit.  The front desk ensures timely patient flow into the back office, reports any delays to the patients and/or physician teams.  The front desk/check out will ensure that patient satisfaction goals are met or exceeded.     Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Registration - Accurately ensures that all visit paperwork is ready at time of visit - Verifies, collects and scans patient ID card, insurance ID card into PM/EHR system - Collects and scans any needed signatures on financial, HIPAA and arbitration forms - Collects co-pay, coinsurance, deductible or balances due - Updates all patient demographic information into the Practice Management system - Enters all required MACRA  measurements onto EHR at the time of arrival - Scans front office documents into EHR system and catalogs to patients chart - Schedules follow up appointments as necessary - Schedules new patient appointments, walk-ins or as needed - Coordinates patient pick-up with preferred facilities - Customer Service - Uses a friendly voice, speaks clearly and understandably - Provides information needed for patient visit including directions to the appointment location/s - Strives for maximum patient satisfaction and mentioning on Patient Satisfaction Reports - Uses effective communication techniques to engage the patient and welcome them into the practice - End of Day - Balances physical cash, check and credit collections - Balances against PM reports - Turns money into Billing Office at the end of each day - Cross Function - Works in collaboration with registration, telephone and clinical personnel - During times of high volume or absenteeism, Receptionist may be asked to provide cross coverage for check-in or check-out - May assist patient with forms completion in person - Practice Requirements - Ensures that patient confidentiality is always protected, both audible and visible - HIPAA Notice of Privacy Practices is on display and given to all new patients and then every three years - Ensure compliance with all medical practice regulations, such as, but not limited to; HIPAA and OSHA - Performs additional duties as assigned Qualifications: - Experience with Insurance (HMO, PPO). - Front Desk experience. - Minimum of 1 year of experience in health care. - Understands insurance verification for new and current patients. - Strong background in customer service. - Is competent in the areas of leadership, teamwork and cooperation. - Demonstrates strong ethics and a high level of personal and professional integrity. - An effective communicator at all levels in the organization, with strong oral, written and persuasive skills. - Bilingual, preferred.   Education:  - High school diploma or GED, required.   Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.
ID
2021-10090
FTE Status
Full-Time 1.0
Shift
Day
Work Schedule
8:30am-5:00pm
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: This position is responsible for the technical and scientific oversight of the Hematology department, works closely with laboratory leadership team members to ensure compliance with all accrediting and regulatory agency standards, and ensures timely completion of test procedures for efficient and quality patient care.   Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Ensures that the hematology, coagulation, and urinalysis departments are in compliance with all accrediting and regulatory agency standards, to include but not limited to College of American Pathologists Laboratory Accreditation Program, California Department of Public Health, CLIA ’88 regulations, and Cal-OSHA. - Provides on-site, telephone, or electronic consultation to the hematology, coagulation, and urinalysis departments; maintains effective communication with staff, co-workers, physicians, and other hospital personnel, outside organizations or others who provide or receive laboratory services. - Assists the laboratory director and laboratory leadership in the selection of the test methodology that is appropriate for the clinical use of the test results. - Purchases or directs purchase of laboratory equipment and supplies; evaluates and verifies new instrumentation and procedures; ensures completion of department instrumentation maintenance and service procedures; writes and updates technical procedures and ensures that all technical procedures are reviewed in accordance to accrediting agency guidelines; monitors department inventory appropriately. - Appropriately coordinates proficiency testing in accordance with the department test menu and trained personnel. - Maintains an appropriate laboratory quality assurance program including the development of department quality performance indicators and quality control procedures, for the entire testing process (pre-analytic, analytic, and post-analytic). - Appropriately resolves technical problems and ensures that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications; ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly. - Participates in interviews of applicants and makes recommendations for hiring; maintains and coordinates an appropriate training and competency program in accordance with regulations of all testing personnel in the hematology, coagulation, and urinalysis departments; provides input to leadership regarding employee performance for possible disciplinary action and for performance appraisals. - Works in production to maintain technical competency in all areas of responsibility, to fill-in during breaks, short-staffing, excess workload, and/ or complex procedures. - Develops and maintains education program for laboratory student interns in accordance with associated didactic programs. - Coordinates the daily activities of laboratory student interns. - Performs other duties as assigned.   Qualifications: - Must have a minimum of four (4) years previous laboratory experience in the subspecialties of hematology, coagulation, and urinalysis, required. - Minimum five (5) years of experience with increasing responsibility directly related to clinical laboratory, preferred. - Must demonstrate a thorough knowledge and expertise in hematology, coagulation, and urinalysis, required - Familiarity with CLIA regulations, quality control evaluation, proficiency testing requirements and safety requirements, preferred. - Ability to operate various clinical laboratory instruments. - Strong written and verbal communications. - Demonstrated leadership qualities. - Possesses written and verbal skills which clearly communicate testing protocols and training for the staff. - Ability to multitask and prioritize assignments. - Must be capable of applying excellent judgment and communication skills to the job. Education: - Meets education requirements for CLS licensure. Licenses: - Current California Clinical Laboratory Scientist License or Clinical Hematologist Scientist License, required.   Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.  
ID
2021-10414
FTE Status
Full-Time 1.0
Shift
Day
Work Schedule
M-F; weekends as needed
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary This position assists the technologist in all non-technical aspects of imaging examinations including assisting with the movement of patients, record keeping, documentation of imaging procedures, compiling films, and properly submitting the images for interpretation. Maintains all standards of conduct and ethics as outlined in the patient care division and department expectations.   Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Works under the direction of the technical or clinical team of the department.  - Responsible for film library/front desk functions and film purging. - Responsible for RadNet application including patient tracking, historical record review. - Responsible for PACS application expertise: PACS procedure QA management, digital work-list image processing, filming studies, hard copy film digitizing or OR and outside studies, CD burning and other digital workflow as needed. - Assists the technologist and clinical nursing staff in all non licensed or certified aspects of imaging examinations including assisting with the movement of patients and exam table positioning.   - Maintains a strong working knowledge of patient and equipment safety in all Radiology and Cardiology individual cost centers. - Supports general housekeeping throughout the departments, equipment cleaning, high dusting, transport gurney cleaning to include maintenance work orders ensuring safe transport equipment, and other duties as needed.  - Provides assistance to the technical or clinical team in performing complex patient lifts, transfers, transporting patients, discharging and positioning of patients.  - Works collaboratively with other Radiology Support team members to deliver excellent customer service in solving problems expeditiously. - Provides immediate response and feedback to patient flow, routes complex transport or technical problems to his/her immediate supervisor appropriate management or technical staff.  Follows-up with customers to assure that service meets expectations, and documents problems and solutions. Qualifications: - 1 year patient care experience. Will accept Medical Assistant, Certified Nurse Assistant or Emergency Medical Technician graduate or certification in lieu of experience.  - Ability to lift and transport patients - Knowledge of radiology workflow, equipment and processes, preferred. Education:  - High School diploma or GED Certifications: - Current BLS certification, required upon hire; American Heart Association Healthcare Provider. Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.
ID
2021-10206
FTE Status
Part-Time .6
Shift
Day
Work Schedule
Variable Primarily Day shifts Monday-Friday, weekend roatation, on call rotation holiday rotation
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: Performs scheduling duties which includes scheduling appointments for exams, gives appropriate prep instructions, directions as to where patient needs to arrive for exam, answers all phone calls in courteous and efficient manner, obtains all appropriate patient information required for exam. Provides services in a manner consistent with TCMC’s mission, values and strategic plan.   Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Scheduling appointments for exams, gives appropriate preparation instructions - Gives directions as to where patient needs to arrive for exam - Answers all phone calls in a courteous and efficient manner - Identifies exams that need to be done on a priority basis and schedules them as such - Calls patients to confirm appointment times Qualifications: - Minimum of 1 years’ experience scheduling appointments in a medical clinic environment, required. May consider 1 year Radiology experience in lieu of scheduling experience. - Must be able to communicate in written and oral form.    - Must be able to read documents containing medical terminology, etc. Education:  - High School graduate or equivalent   Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.  
ID
2021-10326
FTE Status
RY Temp .6
Shift
Day
Work Schedule
Monday - Friday possible weekends
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: The infectious Disease Clinical Pharmacist provides collaborative pharmaceutical care to hospital patients through the Antibiotic Stewardship Program with an Infectious Disease physician, faculty and house staff physicians, pharmacists, and clinical microbiology staff.   Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Provide cost-effective pharmaceutical care to patients receiving targeted antimicrobial therapy. - Participate in selection of patients receiving targeted antimicrobials and monitor these patients on a daily basis. - Discuss medication order changes/clarifications with the infectious disease physician or the prescriber, document any changes in patient and pharmacy records, and inform others of medication order changes. - Monitor drug therapy to evaluate appropriateness of use, dose, dosage form, regimen, route, duration, therapeutic duplication, drug interactions.  Switch patients IV to PO therapy when appropriate. - Provide pharmacokinetic consultations and clinical consultations as required. - Detect, monitor, document and report adverse drug reactions and medications errors. - Communicate with pharmacy to avoid waste in preparation of antimicrobials. - Promote the use of the formulary when possible, but coordinates procurement of non-formulary drugs when necessary. - Educate medical and pharmacy staff about antimicrobials. - Provide operational support to the pharmacy when needed. - Develop and conduct target drug programs and drug usage evaluations as needed and report results to the Pharmacy and Therapeutics Committee.  Represent pharmacy on infection control committee. - Document clinical consultations and cost avoidance as part of the justification for the position/service. - Participate in appropriate departmental quality improvement and education initiatives.   Qualifications: - Knowledge of infectious diseases, treatment and surveillance strategies. - Ability to assist with cost saving initiatives and patient care optimization with respect to medications.  - PGY1 or 3 to 5 years equivalent inpatient experience. Education: - PharmD, preferred. - Post Graduate Year 2 (PGY2) Residency, preferred. - Post Graduate Year 1 (PGY1) Residency, required. Licenses: - Current license by the California State Board of Pharmacy, required. Certification: - Board Certified Pharmacotherapy Specialist (BCPS), preferred. - ACLS or PhART (Pharmacy Advanced Resuscitation Training), required.   Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.
ID
2021-10306
FTE Status
Full-Time 1.0
Shift
Day
Work Schedule
Mon-Fri, some weekends
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: Assures that department office management functions are performed accurately and completely. Responds to straightforward Service Desk calls and work orders in a timely manner, and routes complex Service Desk calls or work orders to appropriate technical staff. Assures that communications with customers concerning work orders, problem reports, emergency requests and computer operations are clear, concise, complete and accurate.   Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Provides departmental administrative support for functions such as coordinating and organizing meetings, maintaining departmental appointment schedules, desktop publishing, supply ordering, accounting report production, account reconciliation, and maintaining key departmental files. - Using word processing, database and spreadsheet expertise, completes special projects as needed. - Works collaboratively with other Customer Support team members to deliver excellent customer service in solving Client systems problems expeditiously. Responds to straightforward Service Desk calls and work orders in a timely manner, and routes complex Service Desk calls or work orders to appropriate technical staff. Follows up with customers to assure that service meets expectations, and documents problems and solutions. - Conducts customer surveys to assure that the Customer Support is providing excellent customer service in response to work orders, problem reports, and emergency requests. Provides regular reports to the Supervisor, Customer Support.   - Participates in creating an effective multidisciplinary approach to meeting Information Technology challenges. - Participates in the development and implementation of process improvement projects, ensuring the continued delivery of quality products and services. - Performs additional duties to assist the organization in maximizing the use of its resources. Qualifications: - 3 years of increasingly responsible experience as an administrative assistant, or an equivalent combination of education and experience, required. - Proven, demonstrable expertise in using MS Word, MS Excel, and other MS Office products, and excellent interpersonal skills and the ability to interact with diverse groups of people, required. Education:  - High School Diploma or GED, required.   Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.
ID
2022-10468
FTE Status
Full-Time 1.0
Shift
Day
Work Schedule
8:00AM-4:30PM
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: Provides first-line support to IT customers; including, but not limited to hospital staff, physicians and patients.   Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Respond to IT support calls, tickets and e-mails. Prioritize, troubleshoot and resolve hardware/software, telecom and network issues and escalate if needed. - Interact with end users to gather information about problems and work through necessary diagnostics to analyze and resolve problems. - Perform installs, upgrades and moves of IT equipment. - Configure new PCs, laptops, phones and peripheral equipment. - Carry out IT related tasks as assigned. - Participate in on-call coverage on a rotational schedule. - Remains current on technology, products and methods by obtaining new information via classes, subscriptions, seminars, etc. - Communicates trends, resolved problems and delays. - Fosters positive, interpersonal relationships and professional image by adhering to service standards with internal and external customers.   Qualifications: - Experience working on Windows Active Directory, required. - Working knowledge of Microsoft SCCM, preferred. - Working knowledge of Microsoft Exchange, required. - Proficient in MS Office and Outlook, required. - Good understanding of basic Networking concepts (TCP/IP), OSI model, required. - Basic understanding of server/client infrastructure, required. - Familiar with Virtualization, VDI and thin client environments, required. - Familiar with enterprise Anti-virus solutions, required. - Excellent interpersonal skills and the ability to interact with diverse groups of people, required. Education: - High School diploma or GED, required. - Microsoft Certified Desktop Support Technician or equivalent combination of education and experience, required. Certifications: - A+ certifications, MCITP or CCENT, preferred. Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.    
ID
2021-10186
FTE Status
Full-Time 1.0
Shift
Day
Work Schedule
08:00-16:30
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: The primary functions of the Laboratory Assistant I are specimen collection, specimen handling and transport, specimen processing– including reference laboratory specimen processing and microbiology specimen processing clerical support, inventory monitoring, and assisting the Clinical Laboratory Scientist in the performance of automated, semi-automated and manual procedures in the clinical laboratory.    Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Perform specimen collections, includes venipuncture and capillary sticks. - Process specimens received in the laboratory. This task includes specimen transport, handling, sorting, requisition entry, distribution of specimens to all laboratory sections. - Centrifuge and aliquot specimens to appropriate containers. - Enter blood culture bottles on the blood culture instrumentation. - Answer the telephone, triage calls appropriately, take appropriate messages; review pending logs; locate samples for add on orders; look up patient reports on computer and give results to clinicians where appropriate. - Assists in the Reception/Triage area of the Lab, as needed. - Order tests in the LIS. Contact nursing units or physician’s offices to verify confusing incomplete or confusing orders or sample problems. - Under the direct observation of the Clinical Laboratory Scientist, set up and load tests on instruments or procedures as determined by the section lead. - Under the direct observation of the Clinical Laboratory Scientist, perform limited function checks and preventative maintenance on instruments and equipment. - Take inventory of reagents and supplies and restock when needed; put away supplies as they are received. - Perform other duties as assigned. Qualifications: - One year relevant work experience in a laboratory, preferred. - Minimum 6 months Phlebotomy experience, preferred. - Knowledge and ability to use medical terminology, preferred. - Excellent professional communication and interpersonal skills are essential. Education:  - Meets education requirements for California CPT Certification. - Associates degree (2 years college) in life science courses or equivalent, preferred. Certifications: -  Current California Certified Phlebotomy Technician, required.   Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.  
ID
2021-10439
FTE Status
PD .2
Shift
Day
Work Schedule
M-F Every other weekend
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: This position is responsible for ensuring that the clinical laboratory is in compliance with all accrediting and regulatory agency standards through application renewal of laboratory licenses, certifications, and accreditations; coordinates the laboratory-wide document control system maintenance in accordance with regulatory requirements and hospital initiatives; maintains documentation of laboratory personnel qualifications in accordance with regulatory standards; interacts with human resources, regulatory agencies, and medical and nursing staff to ensure efficient communication. Responsibilities may include assisting departments with meetings, scheduling, filing, answering phones, and all administrative functions.   Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Document Control Responsibilities - Maintains all policies and procedures under secure document control system. - Uses Tri-City Medical Center’s document control system to upload and edit laboratory documents for 2400 policies and procedures utilizing appropriate standards, software and formatting guidelines. - Uses the document control system to generate annual reviews to be performed by laboratory leadership and personnel and reports of support processes. - Uses Word to manage policy and procedure document templates and changes; uses Adobe to convert all Word documents to PDF files for intranet upload and maintains the master files for all policy and procedure related documentation on a TCMC network-secured and backed-up system drive; provides requesting entities with duplicate copies. - Regulatory Compliance Responsibilities - Maintains qualification documentation for laboratory personnel, including, but not limited to, licenses, certifications, degrees, transcripts, training, and competency assessments in accordance with regulatory requirements. - Completes and maintains all regulatory documentation requirements including Laboratory Facility, Blood Bank and Biologics, Cytology Laboratory, and Tissue Bank licensing, and laboratory certification, inspection, and accreditation application materials within established timeframes. - Works continuously with laboratory personnel and management to develop, edit, archive, and maintain all necessary documentation for compliance with The Health Insurance Portability and Accountability Act of 1996 (HIPAA), Centers for Medicare and Medicaid Services (CMS) Clinical Laboratory Improvement Amendments (CLIA) of 1988, California Department of Public Health (CDPH) Laboratory Field Services (LFS), College of American Pathologists (CAP), U.S. Food and Drug Administration (FDA), California Occupational Safety and Health Administration (Cal-OSHA), and The Joint Commission (TJC) initiatives. - Administrative Responsibilities - Creates documentation as requested by pathologists, directors, managers, and technical specialists, in addition to various departments throughout the TCMC system. - Attends meetings to provide direct and indirect support of Laboratory Director, Technical Specialists, and Operation Managers. - Assists the Director, Manager and staff in daily activities related to the department. - Responsible for setting up meetings, answering the phones, and providing support to staff and customers. - Assists laboratory leadership team with special projects. - Organizational Responsibilities - Complies with Tri-City Medical Center practices, policies, and procedures. Abides by ethical standards as established in the Employee Handbook. - Develops and maintains effective communication and liaises with assigned staff, co-workers, physicians, and other hospital personnel, outside organizations or others who provide or receive laboratory services. - Maintains confidentiality of information deemed confidential. - Performs other duties as assigned.   Qualifications: - Minimum of five years’ experience organizing multiple projects, including increasing responsibility in the preparation of technical and complex information, preferred. - Experience with Adobe, Microsoft Office Suite, and other related software, required. - Knowledge of or ability to master CAP accreditation standards, preferred. - Ability to type 50 wpm accurately; filing skills, required. - Two years clerical experience, required. - Must be capable of applying excellent judgment and communication skills to the job, required. Education: - Bachelor’s Degree, preferred, in computer science, business, English, technical librarian, or related area. (Experience and technical training may be substituted.   Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.
ID
2022-10444
FTE Status
Full-Time 1.0
Shift
Day
Work Schedule
M-F; 8-hr shift
  Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary:  Supervises and coordinates the clinical operation of the laboratory during the assigned shift to ensure the provision of quality patient care.  This position is accountable for staffing coordination and resource utilization of the PM and night shifts to ensure the delivery of laboratory services to meet organizational strategic goals.   Major Position Responsibilities:   The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Supervises the laboratory staff on the assigned shift. - Coordinates staff and resources to meet lab turn around time and other performance goals. - Ensures organized shift transition. - Helps to identify barriers to the achievement of service goals. - Identifies issues and recurrent problems that lead to the staff’s inability to effectively improve clinical outcomes or work efficiently. Collaborates with the laboratory management to provide solutions and resources for resolution. - Assists lab management to ensure high level of professional practice and maintains lab services according to policies, procedures and standards. - Assists lab management in quality and safety requirements and initiatives of the clinical laboratory. - Performs additional duties as may be assigned by the Operations Manager. Qualifications:   - Must a have a minimum of six years recent experience as a Clinical Laboratory Scientist in a clinical laboratory. - Two years of experience in a leadership position is preferred. - Be capable of applying excellent judgment and communication skills to the job. Education:    - Meets education requirements for CLS licensure, required.  Licenses: - Valid California license as a Clinical Laboratory Scientist required   Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.  
ID
2021-10377
FTE Status
Full-Time 1.0
Shift
Day
Work Schedule
M-F; weekends as needed
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: A professional caregiver who works independently under the guidance of the Women’s Diagnostic Center Supervisor.  The Mammographer is responsible for the performance of screening, diagnostic and invasive breast examinations in accordance with established procedures and policies in the diagnosis and treatment of breast disease in adult and geriatric patients.  Uses independent judgment in determining the need for radiologist intervention and takes additional views if needed.  Follows all regulatory guidelines and MQSA guidelines.  Assures accurate billing and file documentation and records information related to exams is entered into department computer system.  Performs other activities in support of clinical team members when not engaged in imaging activities.  The Mammographer provides services in a manner consistent with TCMC’s mission and values.   Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Perform screening, diagnostic, and invasive breast exams in accordance with established policies and procedures. - Exercises independent judgment in determining need for taking additional views or soliciting radiologist intervention. - Assures accurate billing and file documentation. - Records exam related information into computer database systems. - Supports other clinical areas when not engaged in imaging activities. Qualifications: - Must provide documentation of performance of 25 supervised mammograms from an accredited mammography facility, required. - Must provide documentation of 8 continuing education unit in digital mammography, required. - Good Customer Service skills, required. Education:  - Graduate of an AMA approved Radiologic Technology Program, required (verified through licensure). Licenses: - CRTM (California Registered Technologist Mammography) license, required. - ARRT (American Radiologic Registry Technologist) license, required. - within 15 months of initial training. Certifications: - ARRTM (American Registry of Radiologic Technology Mammography), preferred. - Current BLS certification, required upon hire; American Heart Association Healthcare Provider.   Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.  
ID
2021-10420
FTE Status
PD .2
Shift
Day
Work Schedule
Weekdays, Weekends possible
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: A professional caregiver who works independently under the guidance of the Women’s Diagnostic Center Supervisor.  The Mammographer is responsible for the performance of screening, diagnostic and invasive breast examinations in accordance with established procedures and policies in the diagnosis and treatment of breast disease in adult and geriatric patients.  Uses independent judgment in determining the need for radiologist intervention and takes additional views if needed.  Follows all regulatory guidelines and MQSA guidelines.  Assures accurate billing and file documentation and records information related to exams is entered into department computer system.  Performs other activities in support of clinical team members when not engaged in imaging activities.  The Mammographer provides services in a manner consistent with TCMC’s mission and values.   Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Perform screening, diagnostic, and invasive breast exams in accordance with established policies and procedures. - Exercises independent judgment in determining need for taking additional views or soliciting radiologist intervention. - Assures accurate billing and file documentation. - Records exam related information into computer database systems. - Supports other clinical areas when not engaged in imaging activities. Qualifications: - Must provide documentation of performance of 25 supervised mammograms from an accredited mammography facility, required. - Must provide documentation of 8 continuing education unit in digital mammography, required. - Good Customer Service skills, required. Education:  - Graduate of an AMA approved Radiologic Technology Program, required (verified through licensure). Licenses: - CRTM (California Registered Technologist Mammography) license, required. - ARRT (American Radiologic Registry Technologist) license, required. - within 15 months of initial training. Certifications: - ARRTM (American Registry of Radiologic Technology Mammography), preferred. - Current BLS certification, required upon hire; American Heart Association Healthcare Provider.     Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.  
ID
2021-10288
FTE Status
PD .2
Shift
Day
Work Schedule
Variable Monday -Friday , May work as needed if weekend work is required.
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.   Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.   Position Summary: Responsible for accurate touch- type data entry and processing of claims for managed care risk contracts.   Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. - Maintains a safe, clean working environment, including unit based safety and infection control requirements. - Date stamp, sort and log claims for processing - Accurately input claims into system using touch-type entry - Review pending claims, audit for errors, post final claims - Maintain/track claims backlog.  Report claims backlog information on a weekly basis to Manager. - Review claims for accuracy and ensure that claims are clean; contact providers as needed to clarify or verify billed services; educate providers on error/omissions in submitted claims. - Work closely with the Managed Care Contracts Manager in identifying providers with ongoing education and contractual issues for resolution; monitor provider’s progress and update Managed Care Contracts Manager as needed. - Work closely with medical groups, TCMC Business Office and Utilization Management Personnel to verify member eligibility at the time of service. - Process claims payments in compliance with contractual agreements; discuss/verify contractual or rate questions with Managed Care Contracts Manager; maintain an updated matrix of provider contract rates and corresponding services - Process claims in compliance with departmental guidelines. - Cross train in all appropriate department functions to provide backup as needed. - Meet specific claims processing productivity targets or requirements (monthly/weekly/daily/) turn-around times, customer response time; identify operational barriers and present potential solutions to Manager. - Respond to telephone inquiries from members, providers, vendors and internal staff; provide written response as needed in compliance with departmental and health plan policies and procedures.    Qualifications: - Accurate alpha/numeric data entry using touch-typing, required. - Minimum of two years office clerical experience, required.  Medical office or hospital, preferred. - Two years claims processing or medical billing experience, preferred. - Knowledge of the fundamentals of health care information systems, preferred. - Knowledge of HCPCS, RBRVS, RVS, CRVS, DRG, ICD-10, ASC and Revenue coding, preferred. - Knowledge of managed care risk contracts, preferred.  - Knowledge of managed care provider contracts and health plan benefits, preferred. - Knowledge of the fundamentals of health care information systems. - Proficient in Microsoft Word, required. - Good verbal, written communication and interpersonal skills, required. - Demonstrated accuracy with numbers, required. - Must be detail oriented. Education: - High school diploma or GED, required. Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.   **To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)**   TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.
ID
2021-10077
FTE Status
Full-Time 1.0
Shift
Day
Work Schedule
M-F; 8:00 - 4:30